> ## Documentation Index
> Fetch the complete documentation index at: https://docs.northaxiumdata.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with NorthAxium Data.

## Contact

For questions about the API, data quality issues, or billing:

**Email:** [support@northaxiumdata.ca](mailto:support@northaxiumdata.ca)

## Common questions

<AccordionGroup>
  <Accordion title="How do I get an API key?">
    Sign up at [northaxiumdata.ca](https://northaxiumdata.ca) and open your dashboard. In the API key section, click **Create API key** and copy the key from the popup. The full key is only shown when it is created or refreshed. You can also try the API using the free demo key on the [Authentication](/authentication) page — no account required.
  </Accordion>

  <Accordion title="What counts as a request?">
    Every authenticated call to any `/api/v1/*` endpoint counts as one request against your monthly limit. The `/health` endpoint is unprotected and does not count. Rate limit consumption is tracked in the `X-RateLimit-Remaining` header on every response.
  </Accordion>

  <Accordion title="How fresh is the data?">
    Procurement and lobbying data refreshes weekly from source. Grants refresh quarterly. Building permits refresh daily to weekly depending on the municipality. See the [Coverage](/data-coverage) page for full refresh frequencies by dataset.
  </Accordion>

  <Accordion title="I found a data quality issue — what should I do?">
    Email [support@northaxiumdata.ca](mailto:support@northaxiumdata.ca) with the endpoint, the query, and a description of the issue. Include the `record_id` if you have it. Known constraints are documented on the [Coverage](/data-coverage) page.
  </Accordion>

  <Accordion title="Can I use NorthAxium Data with Claude?">
    Yes. The hosted MCP server lets Claude query NorthAxium Data in natural language through a custom connector. It is included on every NorthAxium Data tier and uses OAuth, so you do not need to paste an API key into Claude. See the [MCP Server](/model-context-protocol) page for setup instructions.
  </Accordion>

  <Accordion title="Can I use NorthAxium Data with ChatGPT?">
    Yes. Enable **Developer mode** under **Settings** → **Security and login**, then create a private plugin from [chatgpt.com/plugins](https://chatgpt.com/plugins). Use `https://mcp.northaxiumdata.ca/mcp`, select OAuth, and complete the NorthAxium Data sign-in flow. See the [MCP Server](/model-context-protocol) page for the complete setup.
  </Accordion>

  <Accordion title="Can I use NorthAxium Data with Cursor?">
    Yes. Cursor can connect to the hosted MCP server as a remote MCP server. Add `https://mcp.northaxiumdata.ca/mcp` in Cursor's MCP settings or use the one-click install link on the [MCP Server](/model-context-protocol) page, then complete the OAuth sign-in flow.
  </Accordion>

  <Accordion title="Do you offer a free tier?">
    Yes. The free plan includes 100 requests per month, with 25 requests per day and 5 requests per minute. It provides low-volume trial access to all datasets after you create an account — see [Authentication](/authentication).
  </Accordion>
</AccordionGroup>