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Contact

For questions about the API, data quality issues, or billing: Email: support@northaxiumdata.ca

Common questions

Sign up at northaxiumdata.ca and open your dashboard. In the API key section, click Create API key and copy the key from the popup. The full key is only shown when it is created or refreshed. You can also try the API using the free demo key on the Authentication page — no account required.
Every authenticated call to any /api/v1/* endpoint counts as one request against your monthly limit. The /health endpoint is unprotected and does not count. Rate limit consumption is tracked in the X-RateLimit-Remaining header on every response.
Procurement and lobbying data refreshes weekly from source. Grants refresh quarterly. Building permits refresh daily to weekly depending on the municipality. See the Coverage page for full refresh frequencies by dataset.
Email support@northaxiumdata.ca with the endpoint, the query, and a description of the issue. Include the record_id if you have it. Known constraints are documented on the Coverage page.
Yes — the MCP server lets Claude Desktop query the API directly in natural language. See the MCP Server page for setup instructions. MCP access requires a Developer or Pro plan.
Yes. The free plan includes 100 requests per month, with 25 requests per day and 5 requests per minute. It provides low-volume trial access to all datasets after you create an account — see Authentication.